LANGUAGE
All courses are presented in English.
OH&S
Every participant is responsible for their own well-being at all times. The Australasian Corrosion Association cannot be held responsible for any damage, loss or injury. All participants must cooperate with the program instructors, follow procedures and instructions, and notify the Lecturer of any risks that may become evident during the course duration.
Course bookings
Course fees are inclusive of the:
- Course manual.
- All training and materials received towards certification.
- Examination (unless stated otherwise) certificate, if applicable.
- Light lunches and refreshment breaks on each day throughout the course. However, online courses do not receive any form of catering.
Places are allocated in order of full payment having been received a minimum of 7 days prior to the course start date.
Purchase orders are not considered as full payment. This policy supersedes any terms and conditions outlined within a supplied purchase order.
Full payment is required upon enrolment with a minimum of a week or 7 days prior to the course start date. It is the responsibility of the student to ensure that all course fees are paid in full on time prior to course commencement. The failure to do so will incur the forfeiture of the registration with any paid fees in their entirety.
The ACA does not offer credit accounts to corporations or individuals. Payment is required for registration and no places will be held pending payment.
Course Registration cancellation
Courses are costly to arrange and execute administer, and as such have unavoidable fees associated with their handling. The Association may only be able to provide limited refunds and transfer credits due to the costs incurred with paying for services such as catering, physical training materials, and any other costs paid prior to the course commencement. The ACA apologises for any inconvenience this causes.
All cancellation notifications must be sent to training@corrosion.com.au noting the invoice number, full student name and full course name and the date of the course.
If no written cancellation is received prior to the course and the participant does not attend on the day(s), then the participant or the company are liable for full course fees and no refund will be given.
Student cancellation due to illness or other circumstances will be dealt with on a case-by-case basis. The ACA may request evidence to support action on these cancellations, inclusive of a doctor’s certificate or similar documentation.
Cancellation Policy and Refunds
Refund
a) If the attendance is cancelled more than 30 working days prior to the course commencement, a full refund will be issued, and an administrative fee deducted from the total.
b) If the attendance is cancelled less than 30 working days but more than 10 working days prior to the course commencement, a 20% refund will be issued.
c) If the attendance is cancelled less than 10 working days prior to the course commencement, no refund can be issued.
Transfer of Registration of the Existing Attendee to a New Course
a) If the transfer is initiated more than 30 working days prior to the course commencement, an administrative fee will be charged.
b) If the transfer is initiated less than 30 working days but more than 10 working days prior to the course commencement, a 50% course credit will be issued. The student will incur the cost of any remainder of the course transferred to.
c) If the transfer is initiated less than 10 working days prior, a 20% credit will be issued. The student will incur the cost of the remainder of the course transferred to. If the course is full, an administration fee may be applied instead.
Transfer of Registration of the Existing Course to a New Attendee
a) If the transfer is initiated more than 30 working days of the course commencement, an administrative fee will be charged.
b) If the transfer is initiated less than 30 working days but more than 10 working days prior, an additional 50% fee will be charged. The student will incur the cost of any remainder of the course transferred to.
c) If the transfer is initiated less than 10 working days prior, a 20% credit will be issued. New dietary adjustments cannot be accommodated if this occurs due to catering limitations. If the course is full, an administration fee may be applied instead.
Credit
The ACA’s policy is to refund or transfer where possible, as outlined above. Only in very specific circumstances where a participant needs to delay their course would will this be considered. Please email payments@corrosion.com.au to discuss this. The ACA cannot guarantee any credits given, particularly on short notice.
All refunds will be returned to the original credit card or account supplied. There are no exceptions offered for in relation to this policy.
The ACA’s Illness
Cancellation Policy
The ACA acknowledges that occasionally a cancellation of attendance is an inevitable occurrence. However, due to the costly nature of events, administration, overall maintenance, and the management of the ACA, full refunds are in most cases financially and operationally impractical. The first preference is to transfer the participant to another similar course. Refunds will only occur in the most limited of circumstances. An administration fee will generally apply. To apply for a transfer or refund due to illness, the participant must provide a doctor’s certificate stating they are not fit to participate in course activities.
Guide to Administrative and Transfer Fees
The ACA charges for each administrative activity. Each administration function will cost a minimum of $200.00AUD.
All refunds will be returned to the original credit card or account supplied. There are no exceptions offered regarding this policy. Refunds will be made in a singular payment and cannot be split across credit cards or accounts.
The Australasian Corrosion Association (ACA) reserves the right to cancel or postpone a course in the event of unforeseen circumstances or insufficient student numbers. If a course is cancelled by the ACA participants students will be offered a place on the next available course of their choice if there is availability or may request a full refund at no additional cost. Refund of fees is the full extent of ACA’s liability in these circumstances.
TRAINING COURSE LISTINGS
EXPRESSION OF INTEREST FOR TRAINING COURSE
If you can’t find the course you are after, please fill in the expression of interest below and we will contact you when we schedule one.
Contact our training team by email or phone.
p: +61 03 8608 7900